Frequently asked questions

Find answers to common questions about SystemCoek courses, strategies, and platform support.

Customer support resources

Who are SystemCoek courses designed for?

Our courses serve marketing professionals across all levels—from graduates entering the industry to directors leading Irish and international teams. Each pathway is tailored to experience levels and sector needs.

Can teams enrol together?

Yes. We offer team onboarding, cohort placement, and dedicated success managers for organisations enrolling multiple participants. Contact our advisors for tailored recommendations.

How are programmes delivered?

Programmes blend live virtual workshops, on-demand modules, and optional in-person sessions in Dublin, Cork, and Galway, ensuring flexibility without sacrificing collaboration.

Do I receive certification?

Participants receive SystemCoek certificates recognised by Irish industry partners and aligned with leading marketing competency frameworks.

What support is available during courses?

You’ll have access to mentors, peer forums, dedicated support specialists, and resource libraries updated quarterly.

How are strategies customised for my organisation?

SystemCoek strategists conduct discovery sessions, performance audits, and collaborative workshops to tailor strategies to your objectives and resources.

Do you offer on-site workshops?

Yes. We deliver on-site workshops across Ireland, including Dublin, Limerick, Cork, and Galway, as well as hybrid formats for distributed teams.

Is there support for funding and grants?

Our team guides you through funding pathways including Skillnet Ireland partnerships, regional enterprise supports, and corporate training budgets.

Can SystemCoek integrate with our existing learning systems?

We provide integration guidance with leading LMS platforms and facilitate single sign-on for enterprise clients.

How quickly can we begin a strategy engagement?

Following an initial consultation, most strategy engagements commence within three weeks. Timelines can be accelerated for time-sensitive campaigns.

Still have questions?

Reach out to the SystemCoek support team

We’re happy to provide more detail or tailor information to your needs.

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Response time

We aim to answer all questions within one business day. For urgent issues, please call during support hours.